Frequently Asked Questions
+What is your MOQ for custom printed notebooks?
Typically 500 pcs per design for custom logo printing; smaller runs are possible for simpler processes. Send your target quantity and we will confirm.
+Can I get a physical sample before bulk order?
Yes. Digital proof within 48 hours, physical sample in 5–7 days. Sample cost is refundable against your bulk order.
+What format do you need for my logo / artwork?
Vector files (AI, EPS, PDF) are preferred, or PDF at 300dpi with 3mm bleed. We preflight every file for free before printing.
+What binding and paper options are available?
Smyth sewn, perfect bound, wire-o / spiral and saddle stitch; paper from 80–120gsm including FSC and recycled options. See Custom Service for details.
+Can you do custom inner page layout / planner inserts?
Yes — lined, dotted, grid, or fully custom printed inner pages including dated/undated planner layouts, in any language.
+What is the normal production lead time?
25–30 days after sample approval for standard quantities. Peak season and special processes may add 5–10 days.
+What certifications do you have?
[TODO AST-03] FSC / BSCI / ISO / REACH — 按实际证书填写并链接证书页。
+What are your shipping terms?
FOB and EXW are standard; DDP available on request. We ship worldwide by sea and air freight.
+Can you do neutral packaging or custom gift boxes?
Yes. Neutral poly bag + export carton by default, with custom gift boxes, sleeves and retail-ready packaging available.
Question not answered? Contact us — we reply within 24 hours.